We have a money-back guarantee on merchandise returned to us within 30 days. Your items must be in the original packaging and suitable for resale (to be determined by us). Please call and notify us of the return before you ship it. While we are always happy to accommodate our customers, please do not expect a full refund if you call us five years later and are just opening the box.
However, if you are having problems with the Micro Fence® System or wish to do an exchange, please contact us so we can make the appropriate arrangements. Special order bits and other products not manufactured by us may be subject to a restocking charge. Due to increased shipping costs, we can only refund shipping charges if the need to return your item(s) is the result of an error on our part. Returns or exchanges on products after the 30-day guarantee period has passed are at the sole discretion of the company. We do offer a lifetime guarantee on the Micro Fence® System in the event of factory defects. As always, just give us a call at (800) 480-6427 if you have any questions or concerns.